Please remember that all purchases are final – we do not refund or exchange if you change your mind.

If the product you receive is faulty or not what you ordered, please email us at sales@freespiritgroup.com.au with your name, email, phone number, description of the product and reason for return.

We will contact you to organise the product to be shipped back to us.

We will then either replace the goods or credit you with the full amount.